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Privacy Policy

This Privacy Policy explains how framer.art collects, uses, discloses, and protects information when you access or use the framer.art website, applications, and related services.

Effective Date: June 22, 2026

Framer.art ("Framer.art," "we," "our," or "us") is operated by Shutter Speed Platforms LLC, a Delaware limited liability company.

This Privacy Policy explains how we collect, use, disclose, and protect information when you access or use the Framer.art website, applications, and related services (collectively, the "Services").

By using the Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. About Framer.art

Framer.art is a platform that enables photographers, artists, and creators to build customizable online e-commerce storefronts for showcasing, promoting, and selling their creative work.

2. Information We Collect

Information You Provide

When you create an account or use the Services, we may collect:

  • Name
  • Email address
  • Password and authentication credentials
  • Profile photo or avatar
  • Biography and profile information
  • Social media handles
  • Links to websites and social profiles
  • Storefront information
  • Uploaded images and creative works
  • Communications you send to us

Information Collected Automatically

When you use the Services, we may automatically collect:

  • IP address
  • Browser type and device information
  • Operating system
  • Referring URLs
  • Pages viewed
  • Features used
  • Session activity
  • Cookie identifiers
  • Log data
  • Analytics information

Uploaded Content and Metadata

When users upload images or other creative works, we may collect and store associated metadata, including:

  • File names
  • EXIF metadata
  • Camera information
  • Technical image information
  • Other metadata embedded within uploaded files

Content remains private until the user chooses to publish it.

Purchase and Transaction Information

When customers purchase products through storefronts on Framer.art, we may collect:

  • Name
  • Email address
  • Shipping address
  • Phone number
  • Order history
  • Purchase information
  • Pages viewed and shopping activity

Payment card information is processed directly by our payment providers and is not received or stored by Framer.art.

3. How We Use Information

We use information to:

  • Provide and maintain the Services
  • Create and manage user accounts
  • Operate storefronts
  • Process purchases and payouts
  • Communicate with users
  • Send transactional emails
  • Send newsletters, marketing communications, and product updates
  • Improve the Services
  • Analyze usage patterns
  • Detect fraud and abuse
  • Enforce our Terms of Service
  • Comply with legal obligations

4. Artificial Intelligence Features

Framer.art may use artificial intelligence services to assist users with:

  • Image description generation
  • Keyword and tag generation
  • Content organization and discovery

Uploaded content and user data processed through these features may be shared with third-party AI service providers solely for the purpose of providing requested functionality.

Framer.art does not use user-uploaded content to train its own AI models.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Authenticate users
  • Maintain sessions
  • Remember preferences
  • Measure performance
  • Analyze usage
  • Improve functionality

We may also use analytics and advertising technologies provided by third parties.

6. Analytics and Advertising

We use third-party analytics and advertising providers, including:

  • Google Analytics
  • Meta Pixel

These services may collect information regarding your use of the Services and may use cookies or similar technologies.

Users can manage cookie preferences through their browser settings.

7. Payment Processing

Payments and artist payouts are processed through third-party providers, including:

  • Stripe
  • Stripe Connect
  • PayPal

These providers maintain their own privacy policies and may collect information directly from users to facilitate transactions and regulatory compliance.

Framer.art does not store full payment card numbers.

8. Service Providers

We may share information with service providers that help us operate the Services, including providers of:

  • Cloud hosting and storage
  • Database infrastructure
  • Content delivery networks
  • Email delivery
  • Analytics
  • Artificial intelligence services
  • Customer support
  • Security monitoring

Current providers may include:

  • Amazon Web Services (AWS)
  • Vercel
  • Cloudflare
  • Resend
  • Google Analytics
  • OpenAI
  • Upstash
  • Stripe
  • PayPal

We may change providers from time to time.

9. Public Content

Information that users choose to publish may become publicly available, including:

  • Artist profiles
  • Storefronts
  • Published images
  • Product listings
  • Public profile information

Published content may be indexed by search engines and accessible to anyone on the internet.

10. Reviews and Community Features

Framer.art may introduce community features such as customer reviews, ratings, or feedback systems.

Information submitted through these features may be publicly displayed.

Where applicable, we process personal information under one or more of the following legal bases:

  • Performance of a contract
  • Legitimate interests
  • Compliance with legal obligations
  • Consent

12. International Data Transfers

Framer.art operates globally.

Information may be transferred to and processed in the United States and other jurisdictions where our service providers operate.

By using the Services, you acknowledge that your information may be transferred internationally.

13. Data Retention

We retain information only for as long as reasonably necessary to provide the Services and fulfill legal obligations.

Generally:

  • Account data is retained while accounts remain active and for up to 90 days following deletion requests.
  • Uploaded content is removed from public view upon deletion and permanently deleted within approximately 90 days, except where retained in backups.
  • Backup systems may retain data for up to 180 days.
  • Transaction, tax, and accounting records may be retained for up to 7 years.
  • Analytics and server logs may be retained for up to 24 months.

14. Account Deletion

Users may delete their accounts through available account settings or by contacting us.

Deleted accounts may remain in backup systems for a limited period consistent with our retention practices.

15. Security

We use commercially reasonable safeguards designed to protect information, including:

  • Encryption in transit
  • Access controls
  • Authentication protections
  • Infrastructure security measures
  • Monitoring and logging systems

No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

16. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access your information
  • Correct inaccurate information
  • Delete information
  • Restrict processing
  • Object to processing
  • Withdraw consent
  • Receive a copy of your information

Requests may be submitted to: info@framer.art

17. California Privacy Rights

Residents of California may have rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including rights to:

  • Know what personal information we collect
  • Access personal information
  • Request deletion
  • Correct inaccurate information
  • Limit certain uses of sensitive information where applicable

We do not sell personal information for monetary compensation.

18. European Privacy Rights

Individuals located in the European Economic Area, United Kingdom, and Switzerland may exercise rights granted under applicable privacy laws, including GDPR.

Requests may be submitted to: info@framer.art

19. Business Transfers

If Framer.art, Shutter Speed Platforms LLC, or substantially all related assets are acquired, merged, reorganized, financed, or sold, information may be transferred as part of that transaction.

We may disclose information when required by law or when reasonably necessary to:

  • Comply with legal obligations
  • Respond to lawful requests
  • Protect our rights
  • Investigate fraud or abuse
  • Protect users and the public

21. Children's Privacy

The Services are not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take steps to delete it.

22. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When material changes are made, we will update the Effective Date and may provide additional notice where required.

23. Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

Shutter Speed Platforms LLC

Email: info@framer.art